Chickling Support
Help with sync, sharing, alarms and Chickling Plus.
Email us
Include your iPhone model and iOS version.
support@hanlon.digitalCommon questions
My partner’s entries are not showing up. What can I check?
Make sure both iPhones are signed in to iCloud and that Chickling is allowed to use iCloud in iOS Settings > [your name] > iCloud. Then open Chickling on both phones while online. Entries made offline sync once a connection is back.
How do I share the log with my partner?
In Chickling, open Settings, tap your baby, then Share. Apple’s sharing sheet sends an invite by Messages, Mail or a link. Your partner opens it on an iPhone with Chickling installed and signed in to their own Apple ID.
Why don’t my alarms ring on silent?
Alarms ring like the Clock app on iOS 26 and later, after you allow Alarms when Chickling asks. On iOS 18 to 25 they arrive as time-sensitive notifications, which follow your ring and Focus settings. You can turn alarms on in Settings > Schedule & alarms.
How do I restore Chickling Plus on a new iPhone?
Open Chickling, go to Settings > Chickling Plus and tap Restore Purchases. Use the same Apple ID you bought it with. Family Sharing is on, so family members can use it too.
How do I export my log as a CSV or PDF?
Open Calendar and tap the share button. Pick a date range and a format, then tap Share. CSV export of every entry is free. The PDF report for your pediatrician is part of Chickling Plus.
How do I delete my data?
Delete single entries in the app. To remove everything, delete the app, then go to iOS Settings > [your name] > iCloud > Manage Account Storage, choose Chickling and delete its data.
Terms of Use
Chickling is licensed under Apple’s standard Licensed Application End User License Agreement.
More
Chickling is a record-keeping tool and doesn’t give medical advice. Talk to your pediatrician about any concern.